Refund and Return Policy for Digital Products
Last Updated: August 11, 2026
Thank you for shopping at our website. We offer high-quality digital workbooks and templates designed to help you succeed.
Because our products are digital goods delivered via internet download, all sales are final. Once a download link is provided or access is granted, we cannot offer refunds, exchanges, or cancellations. By completing your purchase, you explicitly agree to these terms and waive your right to a cooling-off period.
1. No-Refund Policy
Instant Delivery: Digital items (including workbooks, templates, and downloadable assets) are instantly accessible upon purchase. Therefore, we maintain a strict no-refund policy for change of mind or buyer's remorse.
Compatibility: It is your responsibility to ensure you have the required software (e.g., Canva, Notion, Microsoft Excel) to open and edit the templates before purchasing.
2. Exceptions and Technical Issues
We only grant refunds or replacements under the following highly specific conditions:
- Corrupted Files: If the downloaded file is corrupted or technically defective and cannot be opened, you must contact us within 14 days of purchase.
- Product Misrepresentation: If the delivered product is completely different from the description or preview provided on the product page.
- Duplicate Purchases: If you accidentally purchased the exact same product twice in a single transaction, we will refund the duplicate charge.
3. How to Request Assistance
If you experience a genuine technical issue that prevents you from using your template or workbook, please contact our support team:
Email: admin@rehabix.net
Required Info: Please include your Order Number and a screenshot or description of the error you are experiencing.
4. Chargebacks and Disputes
We encourage you to contact support directly to resolve any issues. Fraudulent chargebacks or disputes opened without contacting us first will result in immediate termination of access to all current and future digital assets.